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Install C&P Salesforce Apps (Donor Management (PaaS) and Events)

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  • Install C&P Salesforce Apps (Donor Management (PaaS) and Events)

    Please help us Install C&P Salesforce Apps (Donor Management (PaaS) and Events Management).

    Organization ID: 00DA00000000miZ
    Access has been granted in our Salesforce instance.

    Thank you for your support and help,

    Sam

  • #2
    Good day @Samiam

    We have installed our apps in your Salesforce instance as requested.

    In order to complete the post-installation, we need to have the:

    1. Force.com domain set up

    Click image for larger version

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    Please set this up or let us know your organization's website so we can set this up and complete the rest of the installation. Note that you cannot easily modify your Force.com domain name after the registration process.

    2. Establish the connection between Salesforce and Connect.

    To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi. Thank you very much for the installation. I tried to complete the domain connection, and we already had the domain name setup but I cannot create new event, there is an error that asks us to update our default settings before starting a new event. Our domain name is https://www,welcomingcenter.org. The domain settings I used in CP is https://welcomingcenter.my.salesforce.com and it shows connected in CP. Please help. Thank you.

      Comment


      • #4
        Hi. Are you able to help me with this? I am trying to convince by boss to use C & P but she is losing patience and wants to move on to another platform, please help quickly or you will lose us!

        Comment


        • #5
          Good day @Samiam

          The domain which you referring to is custom domain but NOT force.com site. We ask you to set up the force.com domain.

          Please note that you can't use the C&P Event app until you set up the force.com site. Please review the above article and set it up so that we can complete the post-installation steps.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment


          • #6
            Ok. I created the site at https://welcomingcenter.force.com but it also created a landing page of https://welcomingcenter.force.com/s/ and can't change it. Is this enough? I am still not able to connect in C&P, what am I doing wrong?

            Comment


            • #7
              NO, that is not what we are asking you to do. Is it possible for you to join the LIVE support today so that we can share the screen and explain how it works? The details are below.
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

              Comment


              • #8
                Yes, I will. Thank you.

                Comment

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