Information Needed

See more
See less

I think I need an upgrade of C&P Salesforce App - Donor Management (PaaS)

  • Filter
  • Time
  • Show
Clear All
new posts

  • I think I need an upgrade of C&P Salesforce App - Donor Management (PaaS)

    I tried to verify our Salesforce integration in Click & Pledge Connect and received the following error - "Error: Sorry but we are unable to establish connection with your Salesforce instance. Your application is out-of-date and needs to be updated to the latest release prior to connection. Please submit an upgrade request."

    Please help us upgrade C&P Salesforce Apps for Donor Management (PaaS).

    Org ID: 00D0b000000vL2t
    Access have been granted in our Salesforce instance.

    Thanks for your help!

  • #2
    Good day @[email protected]

    We have upgraded your instance as requested. However, in order to complete the post-installation, we need to have the domain set up:

    Click image for larger version

Name:	hopecu.jpg
Views:	5
Size:	192.8 KB
ID:	48953

    Please set this up OR let us know your organization's website so we can set this up and complete the rest of the installation. Note that you cannot easily modify your domain name after the registration process.

    Looking forward to hearing back from you.
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars:
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday:
    Are you on Salesforce? Join us at the Power of Us Hub: