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Upgrade caused integration problems: please fix asap.

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  • Upgrade caused integration problems: please fix asap.

    Hi,

    My colleague Avery reported the following issue stemming from this upgrade last week. You responded that it was a known issue and that you would resolve it. It has not been resolved and we now have 188 error messages. Can you please confirm when it will be fixed?

    "I've just started getting a bunch error emails with the error message: System response: "unexpected token: 'null" It seems all donations now coming in are not posting to salesforce. This includes recurring and one time gifts. Re-posting, which usually solves my error message problems, is not resolving the matter. I am unable to find anything online or within your knowledge base that addresses this issue. Please advise as to how I can resolve it as soon as possible so I won't have to resolve hundreds of gifts when our next online ask goes out."

    Thanks,
    Maggie

  • #2
    Responded: https://forums.clickandpledge.com/fo...ade-assistance
    Regards,
    Click & Pledge Support Department

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