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  • Upgrade Request

    Please Upgrade all packages (PaaS, Events, and the Library) for Org. 00Do0000000KtGK

    Access has been granted.

    I have an event opening in 3 hours and the coupon code entry button is not showing. I'm hoping the updates fix that issue. If they do not I need to figure out ASAP what is going wrong. All other aspects of registration are functioning fine.

  • #2
    Good day @LYS

    We have upgraded your Salesforce instance as requested and we see NO issues with the coupon code. Please see:

    Click image for larger version

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    It is highly recommended that you login to the Connect & re-establish the connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

    To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

    Latest Release notes: http://cnp.mn/Salesforce-Latest-Releases

    You may also join our Power of Us Hub: https://bit.ly/1cO852O

    Please let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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