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  • clientmanager@handsonconnect.org
    started a topic Upgrade Request

    Upgrade Request

    Indiana Campus Compact, Inc (59840)
    SF Org ID: 00D1U000000sU24

  • CnP.Support.AM
    replied
    We have completed the post-installation steps in your instance.

    Please let us know if we can be of any further assistance.

    Leave a comment:


  • clientmanager@handsonconnect.org
    replied
    Thank you for following up! I've granted access.

    Leave a comment:


  • CnP.Support.MA
    replied
    Good day clientmanager@handsonconnect.org :

    We just checked your account and we do not have access to your Salesforce instance.

    Please see instructions at the top of this page (in yellow section) for granting us access. Once we have access we can proceed with the upgrade.

    Looking forward to hearing back from you

    Leave a comment:


  • clientmanager@handsonconnect.org
    replied
    Hi! A site has been added. Can you finish the configuration/post-installation steps? Thank you!

    Leave a comment:


  • CnP.Support.AM
    replied
    Ah, you need to create the force.com site in your instance in order to use the events.

    Click image for larger version

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ID:	44797

    Please set this up and let us know so that we can complete the post-installation steps.

    Leave a comment:


  • clientmanager@handsonconnect.org
    replied
    Thank you, and I completed establishing the connection, but when I attempt to create a C&P Event, I get the error:

    There is a problem with the Salesforce Site settings. Please update the 'Default Settings' before starting a new event.

    Any additional information on what to update?

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @clientmanager@handsonconnect.org

    We have upgraded your Salesforce instance as requested.

    It is highly recommended that you login to the Connect & re-establish connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

    To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

    Latest Release notes: http://cnp.mn/Salesforce-Latest-Releases

    You may also join our Power of Us Hub: https://bit.ly/1cO852O

    Please - We also love to know what you think about our platform. Please review our apps on AppExchange:

    Payment: https://bit.ly/cnp-paas-review
    Event: https://sforce.co/1yYgEPM

    Please let us know if we can be of any further assistance.

    Leave a comment:

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