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Please install CnP apps in sandbox

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  • Please install CnP apps in sandbox

    Could you please install both donor management and events in the c4g sandbox for Annandale Village, org ID: 00D540000000lTd

    I have already granted you 1 week login access. Thank you.

  • #2
    Good day @julie.ferguson@annandale.org

    We noticed that all our apps are installed in your sandbox instance. However, in order to complete the post-installation, we need to have the:

    1. Force.com domain set up

    Click image for larger version

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    Please let us know your organization's website so we can set this up and complete the rest of the installation. Note that you cannot easily modify your Force.com domain name after the registration process.

    2. Establish the connection between Salesforce and Connect .

    To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      This is the site URL: c4g-annandale.cs40.force.com The custom domain is https://annandale.my.salesforce.com for production, if you need that. I tried to establish the connection per the directions but after I clicked on verify it seemed to process then I had a blank browser page. I am using Firefox, there was no error regarding blocked popup or page. I tried refreshing the page and still nothing loads, no graphics at all. I am not sure how to proceed.

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      • #4
        Good day @julie.ferguson@annandale.org

        Replace the Login URL with the sandbox instance URL and establish the connection with System Administration profile user and let us know what you see.

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        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Yes, one of those "duh" moments! It worked fine with the sandbox url. The connection is verified and active.

          Comment


          • #6
            The client would like to jump ahead to getting this setup in Production - do you need me to submit a new request or can we use this chain? I have granted login access for a week, installed all 3 apps (they need event management), created the site, and verified the connection to Production. the URL is https://annandale.my.salesforce.com The org ID is 00Df2000001MfF3. Please proceed with completing the config for install for all 3 apps. Thank you.

            Comment


            • #7
              Good day @julie.ferguson@annandale.org

              We reviewed and completed the post-installation steps in the production instance.

              Please let us know if we can be of any further assistance.
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

              Comment

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