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  • Upgrade request

    Please upgrade the Salesforce instance ID: 00D41000000em4a with the latest release. Access has been granted for 1 week

  • #2
    Good day @cbarton

    We are trying to upgrade your instance. You may be receiving an error message from Salesforce, please share most recent error message you received.

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      2:38 AM

      Your request to install package "Click & Pledge PaaS Class Library Summer 18" was successful.

      Organization: Home of Grace (00D41000000em4a)
      User: Clay Barton (00541000000vXqg)
      Package: Click & Pledge PaaS Class Library (04t0L000000RAys)
      Some components, such as custom objects, custom report types, and workflow rules, must be activated using the package deploy process, before they are available to your organization.

      -------------------------

      2:43 AM

      Your request to install package "Click & Pledge Payment-as-a-Service Summer 18" was unsuccessful. None of the data or setup information in your salesforce.com organization was affected.

      If your install continues to fail, contact Salesforce CRM Support through your normal channels and provide the following information.

      Organization: Home of Grace (00D41000000em4a)
      User: Clay Barton (00541000000vXqg)
      Package: Click & Pledge Payment-as-a-Service (04t0L000000EbcO)
      Error Number: 39230521-102491 (-734636371)
      Problem:

      1. (Opportunity.C_P_Online) Cannot have an active record type against an inactive business process:C%26P Online
      Opportunity.C_P_Online: Cannot have an active record type against an inactive business process:C%26P Online

      -------------------------

      2:58 AM

      Your request to install package "Click & Pledge Payment-as-a-Service Summer 18" was unsuccessful. None of the data or setup information in your salesforce.com organization was affected.

      If your install continues to fail, contact Salesforce CRM Support through your normal channels and provide the following information.

      Organization: Home of Grace (00D41000000em4a)
      User: Clay Barton (00541000000vXqg)
      Package: Click & Pledge Payment-as-a-Service (04t0L000000EbcO)
      Error Number: 1434887638-72054 (-734636371)
      Problem:

      1. (Opportunity.C_P_Online) Cannot have an active record type against an inactive business process:C%26P Online
      Opportunity.C_P_Online: Cannot have an active record type against an inactive business process:C%26P Online

      -------------------------

      3:50 AM

      Your request to install package "Click & Pledge Payment-as-a-Service Spring 18" was unsuccessful. None of the data or setup information in your salesforce.com organization was affected.

      If your install continues to fail, contact Salesforce CRM Support through your normal channels and provide the following information.

      Organization: Home of Grace (00D41000000em4a)
      User: Clay Barton (00541000000vXqg)
      Package: Click & Pledge Payment-as-a-Service (04t0L0000001nl1)
      Error Number: 2106495005-99435 (-734636371)
      Problem:

      1. (Opportunity.C_P_Online) Cannot have an active record type against an inactive business process:C%26P Online
      Opportunity.C_P_Online: Cannot have an active record type against an inactive business process:C%26P Online

      Comment


      • #4
        Good day @cbarton

        Thank you for sending the error code. We have upgraded your Salesforce instance as requested.

        It is highly recommended that you login to the Connect & re-establish the connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

        To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

        Release notes: http://cnp.mn/Salesforce-Latest-Releases

        You may also join our Power of Us Hub: https://bit.ly/1cO852O

        Please - We also love to know what you think about our platform. Please review our apps on AppExchange:

        Payment: https://bit.ly/cnp-paas-review

        Please let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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