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Upgrade & Install assistance

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  • Upgrade & Install assistance

    Hello - I just did a (very minor) upgrade of C&P PAAS (from 9.1711120005.0 to 9.1711120009.0) and then did a brand new install of C&P Events. I thought I wouldn't need post-install assistance but when I go to preview the event I've started to create, I am getting this error " Authorization Required You must first log in or register before accessing this page. If you have forgotten your password, click Forgot Password to reset it."

    So I must have done something wrong during install or upgrade. Can you please help? I have granted you 1 week of access. Salesforce Org ID is
    00D1I000001djsT and C&P account ID is
    39407. Thank you for your help! FYI I did look at post install instructions for C&P events and the main thing it said was that I needed to set up a site, which I had already done awhile ago when first setting up C&P PAAS (we are already successfully receiving donations through our C&P online donation form



  • #2
    Good day @Louise Kelly

    We have completed the post-install steps for the Events and now it is working fine.

    Please check and let us know if we can be of any further assistance.
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    • #3
      Fantastic - working great now - thank you so much for the quick response!