Announcement

Collapse

Information Needed

To help us with upgrading your instance please make sure to:
See more
See less

Upgrade Instance

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Upgrade Instance

    Please upgrade us: 00D41000000f0rf

    Thank you!

  • #2
    sokonkwo@nyam.org

    We do not have access to your account. Please grant us login access so we can proceed.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Good day @sokonkwo@nyam.org

      We have upgraded your Salesforce instance as requested.

      It is absolutely important that you re-establish connection between Click & Pledge and Salesforce. With this update C&P Accounts are no longer needed to be added to Salesforce as the connection will automatically add the required information to Salesforce. It is extremely important that you login to the connect & re-establish connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce. With this release 2 more variables are added to Salesforce with each account and as such it is important that you login and set up the connection again for all your connected accounts.

      To establish connection please see the following KB article: http://cnp.mn/2dzgsms

      Release notes:
      API Class Library 5.1703010003
      Release notes: http://cnp.mn/2i6NErS

      PaaS 9.1703090006
      Release notes: http://cnp.mn/2i6VAt5

      Event 5.1703010005
      Release notes: http://cnp.mn/2i6RroQ

      You may also join our Power of Us Hub: http://bit.ly/1cO852O

      Please - We also love to know what you think about our platform. Please review our apps on AppExchange:

      Payment: http://bit.ly/cnp-paas-review
      Event: http://sforce.co/1yYgEPM

      Please let us know if we can be of any further assistance.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment

      Working...
      X