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  • Upgrade Assistance & Program

    The Click & Pledge Salesforce applications are updated on a quarterly basis with interim bug & enhancement updates as needed. On average 6 minor updates are released for each application with 4 major releases on an annual basis. Starting October 1, 2018 data will NO LONGER post to versions that are more than 1 year behind.

    Free Complementary Service
    • Upon request our team will update the Salesforce instance with the latest release of all applications in addition to performing all post-installation requirements. This service does not include any data migration or customization. To request an update please post the request to the forum and allow 3-5 days for completion of the update. In the post please include the organization ID and grant login access to the Click & Pledge Support team. Details are listed at the top of this page in the highlighted yellow section.
    • How to request: http://help.clickandpledge.com/custo...-in-salesforce
    Last edited by CnP.Support; 10-17-2018, 06:43 AM.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
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