Get 'Authorization Required' Message

[[email protected]]

Hello,
My customers are getting a 'Authorization Required' Message from a Force.com page.

I have seen this issue the troubleshooting section of the manual however we do have the contact fields that the manual suggests are deleted. My customers are then registering and this is resulting in many duplicate charges and registrations. They say that it hangs when the press the payment button.

Thoughts or suggestions?

Thanks
Tom

[CnP.Support]

Tom,

The issue you are having is the post-installation that is not followed.

http://manual.clickandpledge.com/Salesforce-Event-Post-Installation.html

The authorization issue is entirely because of the post installation permissions.

[CnP.Support]

Tom,

Has this issue been resolved?