How Do You Create A Free Event?

[Neely]

I just upgraded to version 1.75 and everything works! However, I can't figure out (after combing the forum and consulting the manual) how to make a free event. Should I simply delete the payment page layout?

Thanks,
Neely

[CnP.Support]

Hi Neely,

A free event is one that has a price of $0. That easy

If the balance at the time of checkout is $0 the system will not present the credit card information and only presents the submit button.

[Neely]

Then I am doing something wrong, because the problem is that my system is presenting the credit card information form. I even made sure I had not checked any payment options, however, I can't save the page without doing so. Please advise.

Thanks

[CnP.Support]

Hi Neely,

Are you accepting invoicing in the event?

[Neely]

Not really, I only selected "invoice" to get through the payment page which won't let you save the page without selecting some sort of payment option.

[Neely]

Here is the link: https://harlempride.secure.force.com...0pA0000001n9dV

[CnP.Support]

Neely,

It is working correctly.

As you see there are no credit card information requested. The registrant information is being requested without any credit card info.

It simply asks for a check number since it is invoking the invoicing.

I will talk to the developers to make an update removing the check number in case of $0. The rest is working fine.

What behavior are you expecting?

[Neely]

I would like for the form to not request "Payee Information" at all. I'd like also not to have to select a 'payment option' on the C&P Event Detail page. Perhaps there could be a "Free" option among the 'payment options' on the C&P Event Detail page.

[CnP.Support]

Neely,

The Billing Information is required since the information is used for the Registrant.

The event has 1 registrant who registers may attendees. In the previous release we were asking for the Registrant information in Step 2 but that was causing confusion.

Each event has to have 1 person that registers everyone. His information is required for creating contacts.

The payment information is also required for setting up the events but if the balance is $0 at the end the system should not ask for Invoicing and the check number. I have submitted a ticket requesting this change. We will have an update, hopefully this week, addressing all reported issues.

[Neely]

Ok, I understand. Thank you for submitting the ticket for the change in payment options.

[CnP.Support]

Good day!

We just released a BETA with the feature that was requested.

http://forums.clickandpledge.com/showthread.php?t=554

You may want to test it when you have a moment. The beta appears to be stable but we are still testing. Our goal is to release this by Friday February 1 at the latest.

In this release we removed Invoice text field and also added Custom Payment Type which let's you add "Pay at the door" as a payment option.

If you find time to test it please let us know if you run into any issues.

[Neely]

Great! I will take the time to try the beta test and get back to you. Thanks, I appreciate the update.

Neely

[CnP.Support]

Neely,

We just released version 1.81.

Please check the release note: http://forums.clickandpledge.com/showthread.php?t=933

[Neely]

Thank you!

[CnP.Support]

Neely,

A new release addressing more usability issues for free event was just released.

Please visit the post showing the latest release links: http://forums.clickandpledge.com/showthread.php?t=579