Announcement

Collapse

Information Needed

See more
See less

Authorization Required Error Showing Up After the Registrant Page is completed

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Authorization Required Error Showing Up After the Registrant Page is completed

    Hi,

    I am having problems trying to get the Event Registration Management process to work. I know a new release is coming out, but I would still like to use the current release.

    The problem is that after the Registrant Info is filled out and the 'Next' button is clicked, the "Authorization Required" error shows up. I am not sure why that is happening.

    Here is the link to the landing page which is "Event Listing" page. The "Test Community Forum Event" is listed under it. http://harlempride.force.com/events/...0pA00000013Pn8

    Thanks for your help with this issue.

    Neely

  • #2
    Neely,

    Please email [email protected] so we can set up a user to review your account.

    We need you to set up a user for us with admin rights so we can login and check your permissions. The error you are seeing has to do with invalid permissions that are set. The permission list is in the manual:

    http://manual.clickandpledge.com/Sal..._Settings'

    Once we have your request in support we will send you the UserID we need to have set up for review.

    Looking forward to seeing your email.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X