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Change URL for C&P Salesforce Event Page

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  • Change URL for C&P Salesforce Event Page

    Hello!

    Would anyone know how to change the long URL for a C&P Event page? Right now it is extremely long with numbers and gibberish, and then a url slug that I created about ten years ago. At least I would like to change that url slug. I tried to do it under Setup in Salesforce, but then an error with "Page Not Found" came up. Thank you so much!


  • #2
    Good day @PYCEF

    The Salesforce site URL contains the site name created by you including the EventID. You may create more than one site in Salesforce if you are at Enterprise Edition. However, why don't you consider using the Bitly short URL? Once you integrate the Bitly account, you will find Bitly short URLs in Events.

    Bitly Integration: https://support.clickandpledge.com/s...ion-with-bitly
    Events Bitly URLs: https://support.clickandpledge.com/s...itly-short-url

    Please check and let us know if we can further assist.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Thank you so much!

      What I am trying to change is below:

      [URL ID/MY DOMAIN FROM SALESFORCE].my.salesforce-sites.com/[THIS IS WHAT I WANT TO CHANGE]/CnP_PaaS_EVT__ExternalRegistrationPage?event_id=.. .

      I think it is a C&P Event url choice, I just don't know where I made it and how to change it? Thank you!!

      Comment


      • #4
        Good day @PYCEF

        You can change that in Setup > Sites > edit the site and you will find the option to update that in "Default Web Address"

        Please check and let us know if we can further assist.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          That worked perfectly! I had several stressful hours trying to figure that out on my own. I'm very grateful for your response to help. Greatly appreciated!

          Comment


          • #6
            Oh no! Now the event page is down. When I go to the page, I get the following error from C&P: Page Not Found: "/events/[NEW URL]/cnp_paas_evt__ExternalRegistrationPage"

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            • #7
              Good day @PYCEF

              We reviewed your instance and fixed the Event site URL with the new one i.e. https://payouthcongress.secure.force...ge?event_id=a1 81P000003dH2PQAU

              Please check and let us know if we can be of further assistance.
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

              Comment


              • #8
                Thank you! Everything is working now. I'm not planning to fuss around with it now that it's working. Much appreciated!!

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