Internet Explorer Attendee registration page issues

[[email protected] Junior Member Find all posts View Profile Close [email protected]]

In some instances of IE when the user added the attendee information in the pop-up box and clicked save it cleared the form and did not save the info. It seems to work in Firefox and Safari but not always in IE. since most users use IE, this is a major problem.

[[email protected] Junior Member Find all posts View Profile Close [email protected]]

I've narrowed this down to an IE9 version issue. All older versions of IE seem to be working correctly. Need help with this quickly please, this is causing me some major heartache.

[CnP.Support C&P Support Find all posts View Profile Close CnP.Support]

Good day!

Sorry for the inconvenience. We are aware of the IE 9 STANDARD mode issue. The issue is a Salesforce incompatibility issue that is already posted in the forum. IE 9 works fine in the COMPATIBLE mode but the STANDARD mode is what is problematic.

Ensuring compatibility with all these browsers is an amazing challenge and the 2 that simply define their own standards and do whatever they like are IE 9 and Safari and of course IE 10 is right around the corner and who knows what that will do to all sites.

We have found a fix for IE 9 & Salesforce compatibility which will be in the Monday's release (March 12, 2012). The latest release will address a number of issues with IE 9 as well as a number of new features & additions.

Please watch this forum for the announcement.

[[email protected] Junior Member Find all posts View Profile Close [email protected]]

Thanks for your quick response. Really appreciate it!

[[email protected] Junior Member Find all posts View Profile Close [email protected]]

Didn't see a new version come out today, did I miss it?

[CnP.Support C&P Support Find all posts View Profile Close CnP.Support]

Good day!

Sorry we ran into a problem during pre-release testing that stopped the deployment. The release is now scheduled for tomorrow.

The update will be posted to the forum at:

http://forums.clickandpledge.com/showthread.php?579-Latest-Release-Features-amp-Alerts

Please let us know if we can be of any further assistance and sorry for the delay.