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Internet Explorer Attendee registration page issues

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  • Internet Explorer Attendee registration page issues

    In some instances of IE when the user added the attendee information in the pop-up box and clicked save it cleared the form and did not save the info. It seems to work in Firefox and Safari but not always in IE. since most users use IE, this is a major problem.

  • #2
    I've narrowed this down to an IE9 version issue. All older versions of IE seem to be working correctly. Need help with this quickly please, this is causing me some major heartache.

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    • #3
      Good day!

      Sorry for the inconvenience. We are aware of the IE 9 STANDARD mode issue. The issue is a Salesforce incompatibility issue that is already posted in the forum. IE 9 works fine in the COMPATIBLE mode but the STANDARD mode is what is problematic.

      Ensuring compatibility with all these browsers is an amazing challenge and the 2 that simply define their own standards and do whatever they like are IE 9 and Safari and of course IE 10 is right around the corner and who knows what that will do to all sites.

      We have found a fix for IE 9 & Salesforce compatibility which will be in the Monday's release (March 12, 2012). The latest release will address a number of issues with IE 9 as well as a number of new features & additions.

      Please watch this forum for the announcement.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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      • #4
        Thanks for your quick response. Really appreciate it!

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        • #5
          Didn't see a new version come out today, did I miss it?

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          • #6
            Good day!

            Sorry we ran into a problem during pre-release testing that stopped the deployment. The release is now scheduled for tomorrow.

            The update will be posted to the forum at:

            http://forums.clickandpledge.com/showthread.php?579-Latest-Release-Features-amp-Alerts

            Please let us know if we can be of any further assistance and sorry for the delay.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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