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Unable to access archived events

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  • Unable to access archived events

    We can no longer access our archived events. From the C&P Event Management tab, then pick list for archived events we get the following error message. This is happening for all users. This also is new behavior - we have been able to access our archived events in the past. Did something change?

    Attempt to de-reference a null object

    An unexpected error has occurred. Your solution provider has been notified. (CnP_PaaS_EVT)​

    Login access has been granted for one week. Org ID = 00DU0000000H2kT

    Thank you

  • #2
    Good day @housingforward

    We have fixed the issue.

    Please check and let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      Appears to be working, thank you. Can you explain what had happened?

      Comment


      • #4
        Please see:

        Click image for larger version

Name:	Two Events.jpg
Views:	21
Size:	65.4 KB
ID:	64847

        You have two events with the same name and we found that C&P Account#, Contact Fields, and some required fields are missing in the "2022 Trivia" event with zero registrations which was causing an issue. You have to review the Event and modify the details according to your dezire.

        Please let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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