Tweet
The event was definitely deleted when the package was uninstalled and then reinstalled. We've had to rebuild it from scratch.
I made contact with support yesterday via chat then screen share regarding the final issue we are experiencing, that the registrant either erases the address and phone information on an existing contact record or creates a new contact with no address or phone number, even when these fields are not required or visible. As we were supposed to have this system live today, March 1, for our annual conference in July, we are hoping you might have an ETA for some sort of solution for this. Does this look like a prolonged process or can a fix be implemented before Monday?
I made contact with support yesterday via chat then screen share regarding the final issue we are experiencing, that the registrant either erases the address and phone information on an existing contact record or creates a new contact with no address or phone number, even when these fields are not required or visible. As we were supposed to have this system live today, March 1, for our annual conference in July, we are hoping you might have an ETA for some sort of solution for this. Does this look like a prolonged process or can a fix be implemented before Monday?
Comment