Announcement

Collapse

Information Needed

See more
See less

Why can't I edit the additional Payment name?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Why can't I edit the additional Payment name?

    I had created the following label for this field on the additional info tab: "Consider making a donation if you cannot attend the event. Thank you." and there was no problem. Now I want to edit this to the following:
    "Please consider making a donation of $25.00 or more to TWC. Thank you. " and I get the error: Please Enter a Valid Additional Payment Name". I've tried shortening it and that doesn't seem to make a difference. Can you please tell me what the issue is?


    Attached Files

  • #2
    Good day @wcnpTI

    Please note that special characters are not allowed in that field and we noticed that you are trying to enter the $ symbol in the text. Please remove the $ symbol and try to save it.

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      That did it! Thanks so much.

      Comment

      Working...
      X