Cannot set up new event

[[email protected]]

When I try to create a new event, I get this error: "There is a problem with the Salesforce Site settings. Please update the 'Default Settings' before starting a new event."

I see from other posts that there are missing post-installation steps, but I can't find any information on what those are. Our website is wildliferecreation.org.

Thank you.

[CnP.LiveSupport.AB]

Hi [email protected],

Post-installation is outlined in our Install or Upgrade Click & Pledge Apps in Salesforce article.

Or, you can grant login access, and we will be glad to complete that post installation for you.

[CnP.LiveSupport.AB]

[email protected] ,

Regarding your error, it sounds like you have a brand new installation of Click & Pledge Events. You do need to go in the Event Management > Default Settings and select your Salesforce site. The above article does go through the initial post-installation, but it does involve setting up a Salesforce Site, which is rather involved, so you may want to take advantage of the complimentary installation.

Here's our link to the Default Settings article: Event Management with Salesforce: Default Settings

[[email protected]]

Hello, I would like to take advantage of the complimentary installation. Administrative access has been granted for one week. Ord ID:00D400000008Rdd. Thank you!

Hillary

[CnP.Support.AM]

Good day @[email protected]

We reviewed and found that your instance is at version behind. However, we have upgraded your instance with the latest versions and completed the post-installation steps.

Please let us know if we can be of any further assistance.

[[email protected]]

Hello CnP.Support, I am having the same issue.

I am using the Event Module for the first time. I am getting this error: "There is a problem with the Salesforce Site settings. Please update the 'Default Settings' before starting a new event."
I have granted access for one week to C&P.
My org ID is 00D8b000002cgCX
Please let me know if you need more information.
Thank you!
Jean

[CnP.Support.AM]

Good day [email protected]

We have fixed it, you may create the event now.

Please let us know if we can be of any further assistance.