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Failed Opportunity Creation

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  • CnP.Support.AM
    replied
    Good day @CSmithGiGis

    We have fixed order #36292-210921124800952. However, regarding the following order# 50891-210930113954202 the transaction has been processed using custom payment type and if you notice the payment name is "Paper Check" and your settings are set to create only for the following custom payment names:

    Click image for larger version

Name:	opportunity settings.jpg
Views:	16
Size:	214.6 KB
ID:	61430
    If you want to allow to create opportunities for all custom payment names, then you will need to replace the names with *.

    Here is the KB article: https://support.clickandpledge.com/s...---opportunity

    Please let us know if we can be of any further assistance.

    Leave a comment:


  • CSmithGiGis
    replied
    Hello,

    I've got another one for you.
    50891-210930113954202

    Also, this one remained unresolved.
    36292-210921124800952

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @CSmithGiGis

    We reviewed and fixed the error for all of the order numbers in your instance.

    Please check and let us know if we can be of any further assistance.

    Leave a comment:


  • CSmithGiGis
    started a topic Failed Opportunity Creation

    Failed Opportunity Creation

    Hello,

    When processing temporary contacts, opportunities have been failing to be created alongside the C&P data.
    I verified that we are using the latest version of NPSP.
    Here are the order IDs for some of the data that is failing to process.
    37009-2109300938358356995
    36292-210921124800952
    37178-2109291812506357194
    36292-211003002242469

    Org ID: 00D50000000N4jI
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