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Getting authorization required page on events

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  • CnP.Support.AM
    replied
    Liz Taylor

    We've upgraded to the latest version.

    IMPORTANT REQUIREMENT: It is IMPORTANT that you re-establish connection to Salesforce. The connected user must have access to various objects and the following access levels:
    • Be an administrator
    • Have the following permission sets assigned:
      • PS-CnP-PaaS-Connected-User-ONLY
      • PS-CnP-Event-Connected-User-ONLY (If the event is installed)
    Establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection

    NOTE: Please make sure that the user who is settling the temporary contacts must have the following permissions (in case of Semi-Automatic & Fully-automatic Contact Creation as well as Connected user) :
    • Field-Level Security set as Visible to the Opportunity objects standard fields i.e. Account Name, Amount, Lead Source, Primary Campaign Source, & Quantity.
    • Campaign creation permission needed for the user. (for assigning these permissions goto Profile > Edit > Standard Object Permissions > Campaigns > check Read and Create permissions.) Note: Check the "Marketing User" checkbox on the user details page.
    • Case creation permission needed for the user. (for assigning these permissions goto Profile > Edit > Standard Object Permissions > Case > check Read and Create permissions.)

    Leave a comment:


  • CnP.Support.AM
    replied
    Engagement

    While doing the upgrade, we review the post-installation steps. However, we have reviewed your events and verified that your event page loading fine.

    Please check and let us know if you find any issues

    Leave a comment:


  • Liz Taylor
    replied
    Please perform upgrade. I have granted access. ID 00DA0000000C8TR

    Thank you!

    Leave a comment:


  • Engagement
    replied
    I am having the same issue, have recently requested upgrade assistance and granted one week access and hope you can look into this while you are doing upgrades. Thanks
    Salesforce.com Organization ID 00Dj0000000Hrq9
    Our C&P acct numbers are 27908 and 35334

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @jasonleming

    It was due to the lack of permission. We have reviewed and completed the post-installation steps in your instance and confirmed that the event page is now loading fine.

    Please check and let us know if we can be of any further assistance.

    Leave a comment:


  • jasonleming
    started a topic Getting authorization required page on events

    Getting authorization required page on events

    Hello, on all events I have created, I have started getting an authorization required page when i click to view the event. Can someone please look into this and see what setting I am missing.

    Our salesforce ID is n00D36000000rJWQ and I have given you 1 week support access. and here his a link to the event so you can see the error:

    Authorization Required (force.com)
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