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  • #16
    I was able to get quite a bit further on this since yesterday. The site still doesn't come up via the "site URL" but it does come up via the link for "iFrame code." From that link, all pages seem to come up without any more "authorization" problems.

    Even though the site url doesn't work, I was able to put the iFrame code on a page of its own, and have that function as the ticket listing page. I wonder, though, if this is the best solution -- will there be some browser compatibility problems? (e.g., the page doesn't seem to want to display on my iPhone)

    Beyond that, I've made a list of a bunch of small issues and questions, and am thinking a tech support call might be the most expeditious way to handle these.

    Thanks for your work on this!
    Larry

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    • #17
      I spoke too soon -- the page with iFrame is coming up in ios.

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      • #18
        Good day Larry!

        the iFRAME is really nothing extra ordinary- it simply opens a page within another page. If you can see the page with the browser then iFRAME should absolutely make no difference as it is the same site and the same rendering.

        One issue we are addressing is the site address. Salesforce shows the Site URL as http:// but we require https:// so the iFRAME shows the site as https:// but the regular link is http://

        We are working on the next update which will automatically change http to https when it saves.

        We will schedule a call today to discuss your issues and suggestions. We are releasing version 1.21 today and will talk to you afterwards.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #19
          Good afternoon -- I just installed version 1.21. Unfortunately, it seems to have broken things -- page 3 (payment) was working yesterday, but now the unauthorized page comes up. When can you do a call?

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          • #20
            Larry,

            There is a problem with 1.21 that we have noticed after releasing it. Some features can only be tested when released.

            It is best to revert back to 1.20 for now. We are working on a new release which may not be available until tomorrow.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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            • #21
              I'm not sure how to revert -- SF won't let me install 1.20 because a newer version is already installed. If I uninstall 1.21 and then install 1.20 will I lose all my work to date?

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              • #22
                Larry,

                Don't do anything until we release a new version. We are currently working on the next set of releases and most probably it will be tomorrow when we have the final release.

                We will call you shortly to chat about your other issues.

                Thanks & sorry for the inconvenience. This is the world of testing and beta versions.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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                • #23
                  Larry,

                  Please install the latest release 1.22 which was just posted to the forum.

                  Let us know how it works for you since we are very close to the final release of version 1. As of now the final release will be tomorrow February 1.
                  Regards,
                  Click & Pledge Support Department

                  On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                  Join us @ the educational webinars: https://clickandpledge.com/webinars/
                  Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                  Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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                  • #24
                    This now goes through to the Purchase screen as it should. There are a couple small kinks, and some questions. Can we do a brief support call today?

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