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Missing option to assign custom question

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  • Missing option to assign custom question

    Hi, I've been struggling to find an answer for two hours. I have six levels. Five levels are for sponsors and one level is for regular attendees. I need to add a custom question only to the five sponsor levels.
    According to the instructions here for adding custom questions (https://support.clickandpledge.com/s...orm-fields-tab) I should be able to assign the question to different level options. But that seems to be missing. When I add the question it is getting applied to Registrant and I can't figure out how to change that.

  • #2
    Good day @Arydiel

    Sorry for the trouble. Would you please share the OrgID and grant us login access as well as share the Event name so that we can review it?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    Comment


    • #3
      Access has been granted. The ID is 00D70000000Jfz5. The event name is Annual Gala 2021.
      Thanks for taking a look.

      Comment


      • #4
        Ah, it's Anonymous Event. Please note that for the Anonymous Event contact information will NOT collect from Attendees hence there is no way to add the custom questions to the attendees.

        Hope you see the point. Please check and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Oh! I should have thought of that! Thank you.

          Comment

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