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Multiple Event Emails for the Same Registration Being sent

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  • Multiple Event Emails for the Same Registration Being sent

    We have an event called Camp Registration that appears to be sending out "multiple emails per day" according to at least one user. I only see one email sent in the Email Logs:

    Click image for larger version

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    User's Message -> "Hi! I keep getting these emails multiple times per day since we signed up. I just delete, but wanted y'all to know there's a bug in the system ;-)"


    I don't see evidence of this but perhaps you have more insight? Please advise.

  • #2
    Good day @girlsempowermentnetwork

    Strange! We didn't find any issues in your instance. However, we will keep an eye on it and update you once we find any issues.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    Comment


    • #3
      Any evidence that this is still happening?

      Comment


      • #4
        Good day @girlsempowermentnetwork

        The access to your instance has expired. Please grant us login access to your instance so that we can review it.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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