Multiple Event Emails for the Same Registration Being sent

[girlsempowermentnetwork]

We have an event called Camp Registration that appears to be sending out "multiple emails per day" according to at least one user. I only see one email sent in the Email Logs:




User's Message -> "Hi! I keep getting these emails multiple times per day since we signed up. I just delete, but wanted y'all to know there's a bug in the system ;-)"


I don't see evidence of this but perhaps you have more insight? Please advise.

[CnP.Support.AM]

Good day @girlsempowermentnetwork

Strange! We didn't find any issues in your instance. However, we will keep an eye on it and update you once we find any issues.

[girlsempowermentnetwork]

Any evidence that this is still happening?

[CnP.Support.AM]

Good day @girlsempowermentnetwork

The access to your instance has expired. Please grant us login access to your instance so that we can review it.