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Questions on Registered Attendee showing ID instead of questions

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  • Questions on Registered Attendee showing ID instead of questions

    When I look at the registered attendee table for a new attendee (registered today) the C&P Event question and answer section shows question IDs, but not the question. Presumably this is due to expanding the field size by switching to a different field.
    https://haiglobal.my.salesforce.com/a3i1Y000000IdgC

    Would you fix the code to show the text of the question in the question ID field?

    Here is the detail record:

    Click image for larger version

Name:	attendee question and answer detail.jpg
Views:	11
Size:	79.1 KB
ID:	59172

    Here is the relevant section in the Registered Attendee record:

    Click image for larger version

Name:	attendee question and answer.jpg
Views:	15
Size:	113.2 KB
ID:	59171



  • #2
    Hi Bob,

    Every object that gets created in Salesforce has 'at minimum' an Id field and a Name field. When the Custom Field object was created in the app, we used the Name field, labelled it "Question", and stored the question there.

    We discovered that users needed more than 80 characters for some of their questions, so created a new Question field, and altered the code to populate that field instead. Because the Name field is that 'foundational' field for the object, there was no way to just increase the number of characters as you can do with other fields.

    I know that we've discussed that you had some discrepancies in your reports because of the change, but going forward, the Name field (labelled Question Id (Internal Use) will continue to store the Id of the field for reference.

    Is there some reason that you can't use the newer Question field instead?

    ~ Amanda
    C&P Live Support
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    • #3
      Hi Amanda;

      When I was looking at this particular issue, I was thinking that the layout of that particular section was locked out of my control. That isn't the case, so I will change the fields displayed. If that layout is standard when C&P deploys that view, it would be good to change it to something more human readable for the default setup.

      Bob

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