Announcement

Collapse

Information Needed

See more
See less

Attempt to de-reference a null object

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • CnP.Support.AM
    replied
    Good day @GBFB_CTG

    Please see:

    Click image for larger version

Name:	record.jpg
Views:	11
Size:	43.8 KB
ID:	59225

    It looks like you have manually deleted the Registrant Information which is the reason you are getting errors at Reports as well as on the attendee page. It looks like you have created these 2 records manually, without any data except Name.

    In order to fix it, you have to delete those records or have to fill all the required fields. We suggest you delete those records and create a new transaction with Custom Payment for that Contact.

    Hope that helps.

    Leave a comment:


  • GBFB_CTG
    started a topic Attempt to de-reference a null object

    Attempt to de-reference a null object

    Several users are seeing this error below when trying to access event reports in C&P Event Management, including me (System Admin profile). I have granted account access already. Could you take a look? It looks like all users already have correct permission sets.



    Click image for larger version

Name:	2021-04-07_15-45-50.png
Views:	15
Size:	3.1 KB
ID:	59157
Working...
X