Announcement

Collapse

Information Needed

See more
See less

A couple of Event page errors

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • A couple of Event page errors

    Hello, I've got two event-related errors popping up that I'd appreciate your help with.

    For one of my events, Demo Train, I keep getting the following error when trying to preview its site.
    • The Event is not found
    • There are no active C&P accounts for this event
    • There is no Template selected for this Event!
    And for the other, Demo Ball Event, I can see the site but the custom questions I've added just don't show on the registration page.

    I've granted admin access for:
    Salesforce.com Organization ID 00D4W000008GXrg
    Thanks!

  • #2
    Good day @Nic Fox

    In order to debug the issue, we need to login as a user into your account. Please create a user for us so that we can login and review the issue.

    Please create a user and set the email to: [email protected]

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      All set. User account has been created and welcome email should be on its way to [email protected].

      Comment


      • #4
        Good day @Nic Fox

        We reviewed and fixed the issue.

        Please check and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Fix verified. Thanks!

          Comment

          Working...
          X