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Question field usage changed

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  • Question field usage changed

    It looks like the C&P Event Custom Field Detail changed which of the two fields labelled "Question" are used for the question, sometime between 2/11/2021 and 2/18/2021. Prior to that, Question Id field had the actual question in it and the question field was blank. After that, the question Id field had a SalesForce record ID and the question field now has the question in it. I need to pull this information and present it to event leaders - but that is challenging when the field usage changes. When I do something like this in my coding, I have to change all the records either before or after the date in question. What should I do here?

    You can see how this makes it difficult to use a report:

    Click image for larger version

Name:	cnp question - comparison.jpg
Views:	21
Size:	134.7 KB
ID:	58684


    You can see the difference in the two records in these two images- supporting the problems shown above.

    Click image for larger version

Name:	cnp question - question.jpg
Views:	10
Size:	66.5 KB
ID:	58685 Click image for larger version

Name:	cnp question - record id.jpg
Views:	11
Size:	59.6 KB
ID:	58686


  • #2
    Good day @BobD

    The reason you see the change in the custom question field is because we initially use the standard name field of the object and the string length was only 80 characters. We have some clients using custom questions of more than 80 characters hence in the Sep release, we have created another field with a length of 255 characters. However, you should not see the issue moving forward.
    Regards,
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