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Contact Record Type Changing on event registration

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  • Samiam
    replied
    I did it. Thank you for your help.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Samiam

    Yes, you can delete the record in the above settings, and in that case, for the new contact the default record type will get assigned and for the existing contacts, it will remain the same as what they have previously.

    Leave a comment:


  • Samiam
    replied
    Thank you. Is it possible not to assign any record type at all for all the registrations and transactions? Like just leave it blank and have existing contact records retain their original record types?

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Samiam

    Please see:

    Click image for larger version

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    Based on the above setting the record type is changing. You can add and set the conditions accordingly to assign the record type to the registration.

    Hope that helps.

    Leave a comment:


  • Samiam
    started a topic Contact Record Type Changing on event registration

    Contact Record Type Changing on event registration

    Hi, when someone registers to an event it changes their Record Type to Development. So we have participants who registered to Solas whose Record type has been changed to Development from other record types such as Participant or General Contact. Do you know if it is possible to just keep the Record Type the Contact had before they registered?


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