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Null error when attempting to issue a credit

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  • Null error when attempting to issue a credit

    HI

    When I attempt to issue a credit for transaction 35724-2012061444300182890 it shows an error
    null---(3501)

    Is this in your court or mine?

    Click image for larger version

Name:	cnp-credit-error.png
Views:	54
Size:	74.0 KB
ID:	57535



  • #2
    Hi BobD, This transaction was processed by TransFirst before the account was migrated to ProPay. As such, the only way to issue a refund is for your organization to pay the registrant directly.
    Regards,
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