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Resending receipt for event

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  • CnP.Support.AM
    replied
    Good day @jkwok

    The option you are referring to is for C&P Autoresponder but when it comes to the receipt, you need to login to Connect portal and from there you can resend the receipt to the resgistrant.

    Leave a comment:


  • jkwok
    started a topic Resending receipt for event

    Resending receipt for event

    We need to re-send an event receipt to an individual registrant. Am I correct that the way to do this would be to go into the C&P Transaction record for that registration and click on the "Resend Autoresponder" button, pictured below?

    Thank you!
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