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Authorization required error

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  • CnP.Support.AM
    replied
    Good day @GabyRoman

    We just upgraded your instance to the Spring '21 release of all apps and reviewed events to ensure event pages load.

    It is always best practice to establish the connection after each upgrade: http://cnp.ooo/Salesforce-Connection

    Please check and let us know if we can be of any further assistance.

    Leave a comment:


  • GabyRoman
    replied
    Hi again - the issue was fixed for a short while but I'm having users report the issue again. I've granted C&P Support login access and again my org ID is 20269.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @GabyRoman

    It was the permission issue and we have fixed it.

    Please check and let us know if we can be e of any further assistance.

    Leave a comment:


  • GabyRoman
    started a topic Authorization required error

    Authorization required error

    Hello - I am having a similar issue as many other people. Our external registration page is giving an error that says "Authorization Required - you must first log in or register before accessing this page.
    If you have forgotten your password, click Forgot Password to reset it."

    Does something need to be upgraded, or is this a permissions issue? Our org account number is 20269 and we have granted you login access. Thanks!

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