Event Pages Requiring Authorization to Access

[Erica Bingham]

Hello, I'm having a problem that others are experiencing with public event pages requiring authorization to access. Could you please change my settings so that the event/donation pages we have are open to the public?

I'm granting one-week access.
ID: 00D2E000001HYpq


Thank you!

[CnP.LiveSupport.AB]

In the Salesforce Winter '21 release, Salesforce removed all permission sets from the "Site Guest User" that is used when people visit your event page. We have since modified the permission sets that are installed, and need to upgrade you to resolve the problem. May we upgrade your instance?

[Erica Bingham]

Yes please!

ID: 00D2E000001HYpq

Thank you!!

[CnP.LiveSupport.AB]

Erica Bingham,

I'll need you to grant login access

[Erica Bingham]

Access granted for one week! Thank you!

[CnP.LiveSupport.AB]

OK Erica!

I've upgraded your instance and completed post-installation. Your event page is working now.

IMPORTANT REQUIREMENT: It is IMPORTANT that you re-establish connection to Salesforce. The connected user must have access to various objects and the following access levels:

• Be an administrator
• Have the following permission sets assigned:
  • PS-CnP-PaaS-Connected-User-ONLY
  • PS-CnP-Event-Connected-User-ONLY (If the event is installed)

The following KB articles may be of help:

Establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection
Latest Release notes: http://cnp.ooo/SF-ReleaseNotes
You may also join our Power of Us Hub: http://cnp.ooo/PoU-Hub

PLEASE NOTE:

1- Your account may show that it is already connected, but this does not mean the new fields have posted to Salesforce. Please “DISCONNECT” and click on “CONNECT” again to establish connection.

2- If you make any changes to the information on this page, you will see an “UPDATE /VERIFY” button instead of Connect. Click on the Update/Verify button to re-establish connection.

As part of this upgrade we have performed the following tasks:

• Installed the latest updates of Click & Pledge’s Salesforce applications
• Performed the post-installation steps
• Reviewed the existing connected user’s profile and ensured the following permission sets are assigned to the existing connected user:
  • PS-CnP-PaaS-Connected-User-ONLY
  • PS-CnP-Event-Connected-User-ONLY

If you change the connected user please make sure the above permission sets are assigned to the new user.

We love to hear from you
As always, we appreciate your feedback. Our customers are our only source of advertising, so positive reviews are always welcome and greatly appreciated.

Please review our apps on AppExchange:

Payment: http://cnp.ooo/paas-review
Event: http://cnp.ooo/event-review

We are always available to help, so please don’t hesitate to contact us if you need further assistance.

[Carl Paulsen]

We too are experiencing connection issues for the Events module. I know the site guest user issue is problematic. I got some of it working but probably better if you upgrade the app? I've granted 1 week login access:

Org ID 00D6g000005kT9W

Thank you.
Carl

[CnP.Support.AM]

Good day @Carl Paulsen

We upgraded your instance and completed post-installation. Your event page is working now.

IMPORTANT REQUIREMENT: It is IMPORTANT that you re-establish connection to Salesforce. The connected user must have access to various objects and the following access levels:

• Be an administrator
• Have the following permission sets assigned:
  • PS-CnP-PaaS-Connected-User-ONLY
  • PS-CnP-Event-Connected-User-ONLY (If the event is installed)

The following KB articles may be of help:

Establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection
Latest Release notes: http://cnp.ooo/SF-ReleaseNotes
You may also join our Power of Us Hub: http://cnp.ooo/PoU-Hub

PLEASE NOTE:

1- Your account may show that it is already connected, but this does not mean the new fields have posted to Salesforce. Please “DISCONNECT” and click on “CONNECT” again to establish connection.

2- If you make any changes to the information on this page, you will see an “UPDATE /VERIFY” button instead of Connect. Click on the Update/Verify button to re-establish connection.

As part of this upgrade we have performed the following tasks:

• Installed the latest updates of Click & Pledge’s Salesforce applications
• Performed the post-installation steps
• Reviewed the existing connected user’s profile and ensured the following permission sets are assigned to the existing connected user:
  • PS-CnP-PaaS-Connected-User-ONLY
  • PS-CnP-Event-Connected-User-ONLY

If you change the connected user please make sure the above permission sets are assigned to the new user.

We love to hear from you
As always, we appreciate your feedback. Our customers are our only source of advertising, so positive reviews are always welcome and greatly appreciated.

Please review our apps on AppExchange:

Payment: http://cnp.ooo/paas-review
Event: http://cnp.ooo/event-review

We are always available to help, so please don’t hesitate to contact us if you need further assistance.

[Carl Paulsen]

Thank you!

[[email protected]]

We are experiencing the same issue. I have authorized access, and my org id is: 00D410000012DtQ

Can you please upgrade us as well?

[CnP.Support.AM]

Good day @[email protected]

We upgraded your instance and completed post-installation. Your event page is working now.

IMPORTANT REQUIREMENT: It is IMPORTANT that you re-establish connection to Salesforce. The connected user must have access to various objects and the following access levels:

• Be an administrator
• Have the following permission sets assigned:
  • PS-CnP-PaaS-Connected-User-ONLY
  • PS-CnP-Event-Connected-User-ONLY (If the event is installed)

The following KB articles may be of help:

Establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection
Latest Release notes: http://cnp.ooo/SF-ReleaseNotes
You may also join our Power of Us Hub: http://cnp.ooo/PoU-Hub

PLEASE NOTE:

1- Your account may show that it is already connected, but this does not mean the new fields have posted to Salesforce. Please “DISCONNECT” and click on “CONNECT” again to establish connection.

2- If you make any changes to the information on this page, you will see an “UPDATE /VERIFY” button instead of Connect. Click on the Update/Verify button to re-establish connection.

As part of this upgrade we have performed the following tasks:

• Installed the latest updates of Click & Pledge’s Salesforce applications
• Performed the post-installation steps
• Reviewed the existing connected user’s profile and ensured the following permission sets are assigned to the existing connected user:
  • PS-CnP-PaaS-Connected-User-ONLY
  • PS-CnP-Event-Connected-User-ONLY

If you change the connected user please make sure the above permission sets are assigned to the new user.

We love to hear from you
As always, we appreciate your feedback. Our customers are our only source of advertising, so positive reviews are always welcome and greatly appreciated.

Please review our apps on AppExchange:

Payment: http://cnp.ooo/paas-review
Event: http://cnp.ooo/event-review