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Event Registration Authorization Failed Again

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  • Event Registration Authorization Failed Again

    We ran into this issue last week and followed the support page and provided access to our SF in this forum. However, events have gone down again for us. The support article says to move over the permission sets to match up with https://forums.clickandpledge.com/fo...ermission-sets
    :
    Event-ONLY-SiteGuestUser-CRU
    PaaS-ONLY-SiteGuestUser-CRU

    We already had those enabled so I took a guess and also moved over the sets and the events started working again
    Event-ONLY-SiteGuestUser
    PaaS-ONLY-SiteGuestUser

    Was it ok for me to move these over, is that a long-term fix? Do you know why this happened a second time?

    I've given 1 week access and org ID is
    00D50000000N4cM

  • #2
    Good day @ctugwell

    It was due to the Default External Access permissions issue in sharing settings. However, we have fixed it, and moving forward you should not see that issue again.


    Regards,
    Click & Pledge Support Department

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