Event Pages Authorization Required

[[email protected]]

Hello, I'm having the same problem as many people here and are wondering if you could change my settings so that the event/donation pages we have are open to the public again.

I've granted one-week access.
ID: 00DF00000005NAo

In addition, will this become a problem again in the spring '21 release? I'm having a hard time telling from the press release.

Thanks!

[CnP.Support.AM]

Good day @[email protected]

We have fixed it so moving forward you should not see that issue again.

[[email protected]]

Hello, I'm having the same problem (Event Page Authorization Required). I've granted C&P one week access and the Organization ID is: 00DF00000005NAo.

Can you please also let me know what to do in order to avoid this issue again? What upgrades need to occur?

Thanks!

[CnP.Support.AM]

Good day @[email protected]

In order to avoid this, you will need to upgrade your instance with the latest version of our apps. Please let us know if you like us to upgrade your instance and fix the above issue?

Looking forward to hearing back from you.

[[email protected]]

Yes, please update us to the latest version. Thank you!

[CnP.Support.AM]

Good day @[email protected]

I've completed your upgrade and post-installation and verified that event pages can load.

IMPORTANT REQUIREMENT: It is IMPORTANT that you re-establish connection to Salesforce. The connected user must have access to various objects and the following access levels:

• Be an administrator
• Have the following permission sets assigned:
  • PS-CnP-PaaS-Connected-User-ONLY
  • PS-CnP-Event-Connected-User-ONLY (If the event is installed)

Establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection