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Urgent: Event Page stopped working - please help

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  • ebasom
    replied
    Thank you for the speedy response! Confirmed the problem is fixed!

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day ebasom

    We have fixed it.

    Please check and let us know if we can be of any further assistance.

    Leave a comment:


  • ebasom
    replied
    We're also having a similar problem. In Salesforce when we select on our event under basic information and click on the view button we get an Authorization Required page. I investigated it on the Salesforce side and can't figure out what to do. This is an urgent issue we are trying to go live with our tickets for our virtual event.

    Org ID:
    00D1U000000DA7v
    I've granted login access for 1 week.

    Thanks,
    Ezra
    Mirror Stage

    Leave a comment:


  • Arydiel
    replied
    Mine is fixed. Thank you very much!!!

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day!

    We have fixed all of the org's listed in this thread.

    Please check and let us know if we can be of any further assistance.

    Leave a comment:


  • ctugwell
    replied
    I just ran into the same problem and those instructions did help fix it for me. I'm still posting the org id and granting access in case it is something else.
    Org ID: 00D50000000N4cM

    Leave a comment:


  • ndrydgen@thevantagepoint.ca
    replied
    Hello - I don't have the permissions to create my own post for some reason, so adding my notes here:

    Having the same issue as those above & tried your instructions to fix.
    Org Name: Vantage Point Strategies
    Org ID: 00Dd0000000gMpe
    1 week access granted. Thank you!

    Leave a comment:


  • Ahriza
    replied
    Hi CnP.Support, I have the same issue. All of our events under Event Management were working fine; however, now it's an error page saying Authorization Required Error with Event Management. Can you please help?

    I'm not sure if I need an upgrade, but if so, I would like to request assistance.

    Grant access for 1 week has been provided and the Organization ID is: 00D1a000000aA9S

    Thanks for your help in advance!
    Last edited by Ahriza; 10-19-2020, 05:25 PM.

    Leave a comment:


  • Arydiel
    started a topic Urgent: Event Page stopped working - please help

    Urgent: Event Page stopped working - please help

    I've read that it's a permission problem, but haven't been able to locate the settings in Salesforce. Can you please fix this for us?

    I have granted you 1 week access.
    Salesforce.com Organization ID 00D70000000Jfz5

    https://potomacriverkeeper.secure.fo...p000001hGvhAAE

    Messages
    The Event is not found
    There are no active C&P accounts for this event
    There is no Template selected for this Event!

    Thanks!
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