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Urgent: Event Page stopped working - please help

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  • Urgent: Event Page stopped working - please help

    I've read that it's a permission problem, but haven't been able to locate the settings in Salesforce. Can you please fix this for us?

    I have granted you 1 week access.
    Salesforce.com Organization ID 00D70000000Jfz5

    https://potomacriverkeeper.secure.fo...p000001hGvhAAE

    Messages
    The Event is not found
    There are no active C&P accounts for this event
    There is no Template selected for this Event!

    Thanks!

  • #2
    Hi CnP.Support, I have the same issue. All of our events under Event Management were working fine; however, now it's an error page saying Authorization Required Error with Event Management. Can you please help?

    I'm not sure if I need an upgrade, but if so, I would like to request assistance.

    Grant access for 1 week has been provided and the Organization ID is: 00D1a000000aA9S

    Thanks for your help in advance!
    Last edited by Ahriza; 10-19-2020, 05:25 PM.

    Comment


    • #3
      Hello - I don't have the permissions to create my own post for some reason, so adding my notes here:

      Having the same issue as those above & tried your instructions to fix.
      Org Name: Vantage Point Strategies
      Org ID: 00Dd0000000gMpe
      1 week access granted. Thank you!

      Comment


      • #4
        I just ran into the same problem and those instructions did help fix it for me. I'm still posting the org id and granting access in case it is something else.
        Org ID: 00D50000000N4cM

        Comment


        • #5
          Good day!

          We have fixed all of the org's listed in this thread.

          Please check and let us know if we can be of any further assistance.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment


          • #6
            Mine is fixed. Thank you very much!!!

            Comment


            • #7
              We're also having a similar problem. In Salesforce when we select on our event under basic information and click on the view button we get an Authorization Required page. I investigated it on the Salesforce side and can't figure out what to do. This is an urgent issue we are trying to go live with our tickets for our virtual event.

              Org ID:
              00D1U000000DA7v
              I've granted login access for 1 week.

              Thanks,
              Ezra
              Mirror Stage

              Comment


              • #8
                Good day ebasom

                We have fixed it.

                Please check and let us know if we can be of any further assistance.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                Comment


                • #9
                  Thank you for the speedy response! Confirmed the problem is fixed!

                  Comment

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