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URGENT, Please help, our event page no longer works

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  • URGENT, Please help, our event page no longer works

    Hello- our event page was fine and someone bought a ticket Friday and today it is broken: please help! I granted you a week access and our org id is: 00D80000000ZlVy. THe site for the event is: https://www.cityslickerfarms.org/special-events/

    It was originally giving me the authorization required error message so I thought maybe something with the visualforce page. So I added CnP_PaaS_EVT__ExternalRegistrationPage and now I'm guetting this error: "
    • The Event is not found
    • There are no active C&P accounts for this event
    • There is no Template selected for this Event!
    Messages
    • The Event is not found
    • There are no active C&P accounts for this event
    • There is no Template selected for this Event!

  • #2
    Good day @Kelly_EF

    We reviewed and fixed it by re-assigning the permission sets to the site guest user. We found that with the Winter21 update, SF is removing the permission sets of the site guest user.

    Please see: https://releasenotes.docs.salesforce...perms_cruc.htm

    Please check and let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Thank you SO much!!!

      Comment


      • #4
        ***NOTE - I found your thread detailing how to update the permissions and have done so. And it appears to have worked. Verifying with the User ***


        We are experiencing this same issue trying to view the page from CnP Events.

        We do not have "guest" accounts enabled for Salesforce.
        The page is https://truah.secure.force.com/event...T000003jHiWQAU

        Thank You!

        Our org Id is 00D50000000cxl8
        I have granted access to CnP for a week.

        Your quick response is MUCHLY appreciated.
        Last edited by KevinJGay; 10-21-2020, 11:34 AM.

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