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Can't see new custom fields for Custom Question mapping

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  • Can't see new custom fields for Custom Question mapping

    I created checkbox fields on the Opportunity object. I would like to map to them with the Custom Question mapping function, but they don't show up. Can I map to checkboxes, or do I need to change them to picklists?

  • #2
    Yes, we do map to checkbox fields. You would set the value as true for checked, and false for unchecked.

    There may just be a caching issue, or it may take a little time for new fields to show up. Clear your browser cache, give it about an hour, and if they are still not available, you can grant access and we can take a look.

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    • #3
      Thank you, it did show up after clearing the cache.