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Salesforce Campaign not found within C&P Events

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  • Salesforce Campaign not found within C&P Events

    Hello, I'm creating an event and trying to connect the Salesforce Campaign name so that registrants become a member of that campaign (in Additional Information section) but the campaign is not showing when I search for it. I've verified that the campaign exists in Salesforce & I have the name correct. Can you take a look and see what the problem might be? I've tried disconnecting our salesforce connection and reconnecting. The event is "GBN KCIC Energy Panel July 2020." The Salesforce campaign I'm trying to look up & connect to is named the same.

    Organization: Bridging The Gap
    Salesforce ID: 00Di0000000en3h
    Click & Pledge ID: 33790

    I've granted access for one week.

  • #2
    Good day @ldbar

    We found that the Campaign is not active. Please note that only active Campaigns will show up.

    Click image for larger version

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