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Facebook tracking for Event Registration

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  • Facebook tracking for Event Registration

    Hi- We would like to have Facebook track when someone registers for an event via an ad. If I were using a shopping cart on a website, I would use the thank-you page after purchase. Is there a way to do this with event registrations?

  • #2
    Good day @BobD

    Sorry, as of now, it is not possible for event registration.
    Regards,
    Click & Pledge Support Department

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    • #3
      I seem to have managed it by adding a Facebook pixel image in the "Thank You message".

      I"m not sure how the Facebook script got loaded to the CnP_PaaS_EVT__ExternalRegistrationPage - maybe it was something I did. If you have insights on this I would love them as I can't figure out where this got set. (2nd image)

      Here is what I see in the test account.

      1 - I altered the thank you text to say "Thank you for registering for this special event." and added the facebook pixel as an image
      Click image for larger version

Name:	thank you source.jpg
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      2 - the page has the facebook code on it - as seen in the view source after I get the thank you message ( this part -how did it get there?)
      Click image for larger version

Name:	fb script.jpg
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ID:	54347
      3 - Inspecting the page shows the Facebook pixel
      Click image for larger version

Name:	FB Inspect.jpg
Views:	9
Size:	85.9 KB
ID:	54348
      4- the Facebook pixel helper chrome extension shows the pixel
      Click image for larger version

Name:	FB pixel helper.jpg
Views:	9
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ID:	54349
      5 - facebook shows they see the data
      Click image for larger version

Name:	FB page views.jpg
Views:	9
Size:	37.9 KB
ID:	54350

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      • #4
        Bob,

        The one which you are referring to is at the external registration page and that is only for posting/sharing the event link in Facebook. With that link, we can't track the event registrations and that is only for sharing purpose.

        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Bob,

          It is not possible with posting the FB button on the external Registration page but there is one option to track it using URL parameters. At the end of registration link, you can add the following parameters &trk=Facebook

          You can share the URL in FB so Registrants can register using that URL.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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