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Duplicate Temporary Contact

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  • Duplicate Temporary Contact

    I am seeing duplicate Temporary contacts. I only received on email in response to the registration and the names only show once under registered attendees. Note that each entry has 2 sequential TC IDs. Any idea what might have caused this?

    Click image for larger version

Name:	Dup Temp Contacts.jpg
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ID:	51709

  • #2
    Good day @BobD

    Those are not duplicates but the registrant and attendee temp contacts. Please note that if the Registrant (the person that paid) and Attendee (who is attending the Event) are the same person then the two temp records will show up to review and process from there.

    You can also sort by the type, please see:

    Click image for larger version

Name:	Reg n Attn.jpg
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ID:	51720
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    • #3
      ah, something to note when training new staff. Thank you for the clarification.

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