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No C&P account active for this event problems on our ticketing pages

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  • No C&P account active for this event problems on our ticketing pages

    We have several events we are selling tickets for right now and we are showing the ticket page says there are no active C&P accounts for this event.

    our organization ID is
    00D80000000KZ9L
    I have given access for one week. Can you help?

  • #2
    Hi bries ,

    The 'no active C&P accounts' error is caused by recent Salesforce security changes that impacted the site guest user. We have updated your permissions to account for this based on your other post: https://forums.clickandpledge.com/fo...-user-security. These updates resolved your error as well.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click &amp; Pledge Donor Management on AppExchange" target="_Outside">Click &amp; Pledge Donor Management on AppExchange</a>

    Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
    Are you on Salesforce? Join us at the Power of Us Hub: <a href="https://powerofus.force.com/0F980000000CjpC" title="Power of Us Hub" target="_Outside">https://powerofus.force.com/0F980000000CjpC</a>

    Comment


    • #3
      Thanks! that fixed it

      Comment


      • #4
        Need help installing Auctions for Salesforce
        our organization ID is
        00D80000000KZ9L
        I have given access for one week[VIDDLER][/VIDDLER]

        Comment


        • #5
          bries .

          Do you already have Auctions for Salesforce installed? Auctions for Salesforce is not a Click & Pledge product, but we will integrate the Click & Pledge embedded virtual terminal for you once Auctions for Salesforce has been installed.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: <a href="https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JGBvEAO" title="Click &amp; Pledge Donor Management on AppExchange" target="_Outside">Click &amp; Pledge Donor Management on AppExchange</a>

          Join us @ the educational webinars: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: <a href="https://clickandpledge.com/webinars/" title="Click &amp; Pledge Webinars" target="_Outside">https://clickandpledge.com/webinars/</a>
          Are you on Salesforce? Join us at the Power of Us Hub: <a href="https://powerofus.force.com/0F980000000CjpC" title="Power of Us Hub" target="_Outside">https://powerofus.force.com/0F980000000CjpC</a>

          Comment

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