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Registration Form Error - There are no active C&P accounts for this event

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  • Registration Form Error - There are no active C&P accounts for this event

    My Event Registration form has the following Error

    "There are no active C&P accounts for this event"


    - This error just Started - the registration form was working the last registration was on Jan 30, 2020, 12:56 PM

    https://savannahriverkeeper.secure.f...0000002ImBQAU&

    https://savannahriverkeeper.secure.f...0000002IlXQAU&

    I have granted access for one week

    my e-mail is: [email protected]

    My Organizations C&P number is: 22109

    Mary Jacobson

  • #2
    Good day @Savannah RK

    We have fixed it.

    Please check and let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi - we are experiencing this same issue for our event and can't sell tickets . The Box Office won't even load.

      C&P Account 27814

      Help please/thank you!

      Comment


      • #4
        Here's the event page - you can see the ticket widget at the bottom: https://www.hilltopartists.org/winter-warmers20/

        Comment


        • #5
          I also attempted installing the new PaaS Class Library in Salesforce to see if that would fix it - please check for/fix any post install items if there are any for the Class Library (org ID 00DA0000000Avko access granted).

          Savannah - sorry for taking over your thread/all the notifications!

          Comment


          • #6
            Good day jillifoss

            We have fixed it.

            Please check and let us know if we can be of any further assistance.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Thank you! I realized the other night - it probably has to do with the sharing settings that were changed at recommendation for users of the Volunteers for Salesforce app.

              Comment

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