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PDF ticket email not being sent after purchase

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  • PDF ticket email not being sent after purchase

    Our events have stopped sending out a pdf ticket to those whove purchased tickets to our events. I do have a ticket linked to each event. Ive provided access for a week and here's our ID 00D80000000KZ9L

  • #2
    Good day @bries

    We just reviewed and noticed that we don't have access to your instance.

    Click image for larger version

Name:	NO Access.jpg
Views:	8
Size:	102.5 KB
ID:	50471

    Please grant us login access to your SF instance as well as share the Event Name so that we can review it.

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

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    • #3
      Sorry Access now granted

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