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PDF ticket email not being sent after purchase

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  • PDF ticket email not being sent after purchase

    Our events have stopped sending out a pdf ticket to those whove purchased tickets to our events. I do have a ticket linked to each event. Ive provided access for a week and here's our ID 00D80000000KZ9L

  • #2
    Good day @bries

    We just reviewed and noticed that we don't have access to your instance.

    Click image for larger version

Name:	NO Access.jpg
Views:	8
Size:	102.5 KB
ID:	50471

    Please grant us login access to your SF instance as well as share the Event Name so that we can review it.

    Looking forward to hearing back from you.
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    • #3
      Sorry Access now granted