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Problem viewing event registration sites.

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  • Problem viewing event registration sites.

    Hi,

    Starting on Saturday January 4, when we view an event through the C&P Event Management object in our Salesforce org, such as on this page,

    https://vvjvs-viavetera.cs67.force.c...n000000DkGhAAK

    we get the message under the "REGISTER" details, "There are no active C&P accounts for this event."

    Previously, we were seeing registration details.

    Can you help us fix this issue?

    Our Salesforce org ID is 00D0n00000092Es and we will give you access for one week.

    Thank you very much for your assistance!




  • #2
    Good day @phol

    We just reviewed and noticed that the Event which you are referring to has been deleted. Please see:

    https://vvjvs-viavetera.cs67.force.c...istrationPage?event_id=a2p0n000000DkGhAAK

    Click image for larger version

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    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi Paul and Sarada,

      So as explained above, the original event record was deleted from the events we previewed in Live Support, but if you re-create the event, you should not experience the issue.

      Regrading the Connect form issue we discussed in Live Support, we have identified a way to make the 0.00 issue better, I'm just working with the team to make sure nothing prevents making the proposed change in a future release.

      ~ Amanda

      C&P Live Support
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        Thank you Amanada!
        I really appreciate your follow up on the donation amount issue.

        Comment

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