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Campaign not appearing in Lookup listing

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  • Campaign not appearing in Lookup listing

    Organization ID 00D15000000NAcu Access Granted C&P Account #18133

    I have created an event called Bowling 2020, and a Campaign with the same name. Salesforce Campaign #7013m000001JI46AAG.

    In Events, the Lookup does not show this Campaign. It shows previous Bowling Campaigns, but not Bowling 2020. I verified my connection between Connect and Salesforce, but that didn't solve the issue. Can you take a look? Thanks!

  • #2
    Good day @Kate

    We just reviewed and noticed that the Campaign which you are referring to was NOT active which is the reason it is not listing it:

    Click image for larger version

Name:	not active.jpg
Views:	18
Size:	55.3 KB
ID:	50077

    We have activated and now you can see in the lookup:

    Click image for larger version

Name:	activated.jpg
Views:	14
Size:	66.8 KB
ID:	50078
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    • #3
      Duh - I thought I had checked for that as well. Many Thanks!