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Can't Map Campaign Status Updates from Swiper1 Check-in/Check-out

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  • Can't Map Campaign Status Updates from Swiper1 Check-in/Check-out

    Hello, I have a Salesforce campaign called "Iris Testing SS FY20" mapped as the Transaction Campaign for Registrants to a C&P Event also called "Iris Testing SS FY20."

    The link below suggests I can map campaign status updates via Check-in and Check-out from a Campaign Members section of the "Check-In & Check-Out" Page:
    https://support.clickandpledge.com/s...t-with-swiper1

    However, my page looks like the enclosed screen cap, with no Campaign Members section. Do I have an incorrect configuration somewhere else that is preventing me from seeing it? I have granted C&P Support login for one week. Org ID 00D1N0000019vq6.

    Thank you!
    Mike

    Click image for larger version  Name:	Screenshot 2019-11-01 16.20.36.png Views:	0 Size:	42.3 KB ID:	49668
    Attached Files

  • #2
    Good day @Mike Meg

    We just reviewed and noticed that your instance having outdated versions of our apps in which don't have that feature added. You need to upgrade to the latest version to see that option. However, if you allow us we upgrade your instance with the latest versions.

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Thank you, please upgrade me! I have granted C&P Support login for one week. Org ID 00D1N0000019vq6.

      Thanks,
      Mike

      Comment


      • #4
        We have upgraded your Salesforce instance as requested.

        It is always best practice to re-establish the connection after each upgrade.

        To establish connection please see the following KB article: https://support.clickandpledge.com/s...ion#Salesforce

        Latest Release notes: https://cnp.ooo/Salesforce-Latest-Releases

        Please let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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