Announcement

Collapse

Information Needed

See more
See less

Box Office Event Management Registration Error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Box Office Event Management Registration Error

    I was trying to use the Box Office on the Event Management module in salesforce to register an attendee, but the screen wouldn't come up, and I received an error message at the bottom of the screen

    " Uncaught SecurityError: Blocked a frame with origin "https://auntleahs--cnp-paas-evt.na49.visual.force.com" from accessing a cross-origin frame. throws at https://auntleahs--cnp-paas-evt.na49.visual.force.com/resource/1567588477000/cnp_paas_evt__bootstrap/admin/js/jquery.min.js:3:29639"

    We migrated to salesforce lightning last night, so that might have something to do with it. I've granted 1 week access to Click and Pledge.

  • #2
    Good Day @[email protected]

    We see there are two events in your instance and both are working according to its behavior. Could you please provide the screenshot of the error so that we may be helpful to you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi, I'm now just getting a blank page. The error message isn't even coming up. I can contact salesforce to see if it's an issue with the migration that we did the other day as well.Click image for larger version

Name:	Box Office.PNG
Views:	10
Size:	21.7 KB
ID:	49507

      Comment


      • #4
        It looks like there is some issue with your browser or internet because we don't see any issues with loading Event/Boxoffice for both of your Events. Please see:

        Click image for larger version

Name:	Event1.jpg
Views:	11
Size:	71.7 KB
ID:	49514
        Click image for larger version

Name:	Event2.jpg
Views:	5
Size:	77.3 KB
ID:	49515

        Please try to view it in some different browser or clear your browser cache and try to view it.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

        Working...
        X